The Benefits of Multi-channel Communication

Multi-channel communication

Implementing a multi-channel communication strategy offers significant benefits, not just to the business making the change but also to its customers. The advantages include cost efficiencies, speed of delivery, choice and flexibility, improved customer service and increased revenue. Whilst there will always be appropriate reasons to distribute communications via paper […]

The Importance of Digital Transformation

In this first instalment of our Digital Communication Transformation Series, Phil Coleman, Director of Innovation at Adare SEC, discusses the importance of digital communication transformation and system integration. In this series he will share how businesses can tackle the technology barriers to change, how to realise the benefits of digital […]

Adare SEC Pledges to Deliver Customer Service Excellence

ICS Member Logo

Integrated communications solutions expert Adare SEC has joined the Institute of Customer Service (ICS), the UK’s leading professional customer service body, as part of its pledge to offer an unparalleled level of service. The move underlines the company’s commitment to providing market-leading levels of customer service, in line with its […]