Adare SEC COVID-19 update

Dear All

Firstly, please let me wish you and your families a happy and healthy New Year. Following the announcement of new lockdown measures made by the UK Government on Monday, I appreciate it is not the start of the year we were hoping for, so I am keen to quickly provide you with the comfort that your critical communications continue to be in safe hands.

In line with our continued service throughout the pandemic in 2020, our status as critical supplier ensures that our manufacturing operations can continue at our Huddersfield, Nottingham and Redditch sites and as such, we do not expect any interruption to your services. We are continuing to implement strict safety measures to ensure colleagues can work on-site safely and our non-operations teams continue to work from home with success.

We know how important your customer communications are and we will strive to meet your SLAs throughout this ongoing lockdown period. Additionally, we have supported a number of clients whose staff are currently operating remotely from home, helping to facilitate their creation of communications sent from their home to Adare SEC for secure production and mailing, ensuring continuity during this challenging period. Furthermore, we have been working with clients to implement our fast-track inbound service to help to relieve pressure on back-office operational staff. Please do not hesitate to contact your account manager should you need any further information on either of the above.

I wish you, your colleagues and your family to remain safe and healthy.

With kindest regards,

Rachael Nevins
Chief Executive Officer