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‘Snapshot’ consumer research reports for Banking, Insurance, Utilities and Retail

Quick-read reports looking at a handful of statistics, providing an instant overview of consumer attitudes towards important communication trends.

CCM Sector Snapshot research for Financial Services, Utilities and Retail

You may already have seen our recent research report – Customer Communication Management in the new normal – pain-points, priorities and ambitions – which captured the thoughts of 250 senior decision-makers relating to post-pandemic customer communication management strategy.