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Our communication content management platform, SmartEdit.

SmartEdit v14_NB_Adare SEC
 

Our SmartEdit platform enables organisations to edit existing communications, review, accept or reject changes made by colleagues (authorisation permitting with a full audit trail). Clients can also create new communications using pre-approved templates held within the platform.

SmartEdit reduces costs and improves the efficiency of change management, especially for those organisations who make regular changes to either online or offline communications. This is particularly important to organisations who quickly need to make changes in response to market or regulatory requirements.

Enhanced features and new functionality in SmartEdit V14 increase self-serve and improve customer communication management, here are just some of the other new features;

  • Increased speed of change - Using snippets and paragraphs e.g. 500 documents amends in 3 minutes rather than 25 hours

  • Lower cost to make document change - 63% annual saving versus making third-party amends (based on our average of 243 changes)

  • Reduced cost of paragraph change - 78% annual saving versus making third-party amends (based on our average of 551 changes)
  • Improved user experience - Simplified experience, modernised interface and streamlined integration

  • Service availability - 99% service uptime SLA to increase resilience and stability

  • Improved security - Microsoft Azure, cloud-hosted platform to enhance security and mitigate risk

  • Cross-browser compatibility - IE, Edge, Chrome & Safari 
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