SmartView is a secure document repository created by Adare SEC
for the long-term storage and retrieval of client documents

SmartView - Secure Document Repository

Introducing SmartView

SmartView is a document repository created by Adare SEC for the secure, long-term storage and retrieval of client documents. Adare SEC can ingest both electronic images of outbound documents and digital images of scanned documents into SmartView and the system is suitable for deployment in a multi-user client environment such as a customer contact centre or finance department.

Once ingested into SmartView, documents cannot be altered or changed and are therefore an exact replica of the original.

Documents retrieved from SmartView can be viewed on screen, printed to a local or desktop printer, or downloaded as required. Adare SEC understands that the lifecycle of documents varies by application and to this end enables clients to prescribe the retention period for each type of communication stored in SmartView.

Business-to-Business Environment

In a B2B environment, such as a customer call center, system user authentication and role based controls mean only those with authorisation are able to access documents held in the system. Once ingested, documents cannot be altered or changed and are therefore an exact replica of the original.

Business-to-Consumer Environment

Documents stored in SmartView are able to be retrieved via an API for use in our clients own websites or mobile applications. There are a number of security layers built into the API which seamlessly integrates with our client's systems so that the end users can search for and retrieve stored documents.

SmartView is suitable in a multi-user client environment such as a customer contact center or finance department

Features and Benefits

Take a look at some of the benefits from using Smartview technology.

Audit Trail

All activity is logged and can be reported on as required

Secure
Smartview access is restricted and not accessible via the public internet. Access is only via VPN or through the secure B2C API
Resilient
SmartView is hosted across two Tier 3 data centres, in a High Availability ‘Active-Active’ model
Versatile
SmartView supports Business-to-Business and Business-to-Consumer activities

Our Technologies

SmartEdit

SmartEdit provides clients with the ability to edit their critical communications online, before being produced at Adare SEC.

PrintMe

Adare SEC’s Hybrid Mail solution suitable for the printing and mailing of standard A4 operational letters.

SmartApproval

SmartApproval is Adare SEC’s online proofing system, streamlining the approval of variable print documents.

SmartCapture

SmartCapture is designed to extract data from a page and store that data in a format compatible with clients’ systems.