Adare SEC appoints people director to drive employee engagement strategy

Adare SEC has continued to implement its transformation strategy with the appointment of a people director to its executive team. Tracy Toon joins our team from multinational commercial bank Santander to drive its colleague engagement strategy and further enhance the company’s customer experience. With more than 30 years of experience […]

Four practical steps to boost customer experience through digital transformation

Always-connected, app-native, digital-savvy customers are driving digital transformation. Customer experience (CX) and the communications they choose are forcing companies to innovate and begin along the digital path, but there are risks. When it comes to digital transformation strategy, many companies have to cater for preparing for tomorrow while making sure […]