Safely manage returned mail and inbound correspondence with ease.
SmarterScan is part of Adare SEC’s Content Services products portfolio facilitating the management of returned mail and inbound correspondence.
Customer post is directed to Adare SEC where it is opened, sorted and scanned at our secure sites. It is then stored or safely destroyed. If we have received and processed a cherished document, we will then return it your customer by recorded delivery.
We can safely manage general correspondence, personal mail, secure documents such as passports and certificates and receipt of cheques. We enable secure access to scanned documents, automating digital returns via secure file transfer at any time.
Our team of experienced inbound specialists use innovative technology to deal with the end to end process efficiently.
Features and Benefits
Mail is sent straight to Adare SEC’s secure facilities for processing
Streamline your operations or enhance existing mail processing by outsourcing to Adare SEC
Documents are stored and processed at our ISO27001 and BS10008 certified secure sites
Robust processes will ensure compliance to the management of important customer information
We securely process documents such as Passports, certificates, cheques and personal mail
One central place for management of all your inbound customer correspondence
High quality scanning using innovative technology
High resolution outputs that can be quickly processed and viewed by your teams
Safe return of original cherished documents from anywhere
Returned by recorded delivery, your customers will be safe in the knowledge they will get back their important documents
Secure destruction of mail once it has been scanned and processed
No need to unnecessarily hold customer data and incur additional storage costs
Regular reporting and MI
Support reconciliation processing and ongoing customer contact management
The Adare SmarterScan Solution Process
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