SmartView is a secure document repository created by Adare SEC
for the long-term storage and retrieval of client documents
Our secure document repository can ingest both digital images of outbound documents and digital images of scanned documents. SmartView is suitable for deployment in a multi-user client environment such as a customer contact centre or finance department. Access is available 24/7, 365 days a year via a secure online log in.
Once ingested into SmartView, documents cannot be altered or changed and are therefore an exact replica of the original.
Documents retrieved from SmartView can be viewed on screen, printed to a local or desktop printer, or downloaded as required. Adare SEC understands that the lifecycle of documents varies by application and to this end enables clients to prescribe the retention period for each type of communication stored in SmartView.
In a B2B environment, such as a customer call center, system user authentication and role based controls mean only those with authorisation are able to access documents held in the system. Once ingested, documents cannot be altered or changed and are therefore an exact replica of the original.
Documents stored in SmartView are able to be retrieved via an API for use in our clients' own websites or mobile applications. There are a number of security layers built into the API which seamlessly integrates with our client's systems so that the end users can search for and retrieve stored documents.
SmartView is suitable in a multi-user client environment such as a customer contact center or finance department
Features and Benefits
Take a look at some of the benefits from using Smartview technology.